Contact
Contact the MensBalance Wellness team
Use this page to send editorial questions, corrections, or feedback about our guides. We read every message. We answer questions about supplement ingredients, formats, and label reading. We cannot answer personal medical questions or recommend a product for your situation.
Send a message
Editorial questions and corrections
Tell us the page, the product, and what you noticed. If you are reporting a correction, include the exact product name and the store or channel where you saw the listing.
Editorial office
MensBalance Wellness
Jl. Jenderal Sudirman No. 52
Jakarta 12190, Indonesia
Monday to Friday, 9:00 AM – 6:00 PM
We cannot diagnose, advise on dosages, or comment on whether a specific product suits you. Those questions need a doctor or pharmacist who can see your full picture. We also do not sell products, process orders, or handle delivery issues — for purchase questions, the seller is the right contact.
Write to us about how to read a label or compare formats
Corrections are the most useful messages we get. If a pack size, ingredient list, or product description on our pages is out of date, tell us the page and what changed, and we will check it. Editorial questions are welcome too, particularly about how to read a label or how two supplement formats differ. Specific questions get specific answers.
If you are writing about a product, include the exact product name and the store or channel where you saw it. That detail saves us a round of clarification.
Response times and what to expect
Most editorial questions receive a reply within two to three working days. Correction reports are usually checked faster, since they are easier to verify against a label. Messages sent outside working hours are read on the next working day.
If you have not heard back within a week, resend the message. Occasionally a form submission goes astray, and a second copy is the quickest way to recover it.
We keep replies plain. When a question touches on vitamins and minerals for men, we explain what a label lists and what each format involves rather than steering you toward a specific purchase.
Before you write
Check the FAQ first. Many questions about daily routines, label reading, format choice, and storage are already answered there, and the answer may arrive faster than a reply. If your question is still open after that, send it over — clear, specific messages are the ones we can actually help with.
Privacy and how we use your message
We use your message and email address only to reply to you. We do not add contacts to marketing lists, and we do not share details with third parties.
If you would prefer not to share an email address, note that we will not be able to reply directly. The full description of how data is handled is in our privacy policy.
How to find us in Jakarta
Our editorial office sits on Jl. Jenderal Sudirman, roughly in the middle of the city's main business corridor and reachable by car, taxi, or commuter rail with a short walk. Visits are by arrangement — write first so someone is free to sit with you.
Messages and calls outside Monday to Friday, 9:00 AM – 6:00 PM are answered on the next working day.
Still have a question about men's vitamin formulas?
If your question is about ingredients, formats, or how our guides are put together, we would like to read it. For anything about how a supplement applies to your own health, start with a doctor or pharmacist.